We understand how special your wedding day is. Our comprehensive cover and fast and efficient claims service will help you recover from all kinds of disasters.

Any incident or Loss which gives rise, or may give rise, to a claim should be notified immediately to the Claims Department. If You have to make a claim under the Wedding Insurance You must notify Us as above as soon as practical after the incident giving rise to the claim, and in any event no later than 31 days after this Insurance expires. We will reserve the right to decline liability for any claim notified after this date.

Making a claim
Please telephone the Direct Group Travel Services on 0044 845 218 1650.

Our postal address is:
Direct Group Travel Services P O Box 800, Halifax, HX1 9ET

PLEASE DO NOT FORWARD ANY DOCUMENTS UNTIL YOU SUBMIT THE COMPLETED CLAIM FORM.

When contacting us to request a claim form please state your insurance is provided by UK Underwriting Ltd and quote scheme reference 04282A and state under which Section(s) a claim is being made. This will ensure we send you the correct claim form(s).

• Name of your policy and where it was purchased
• Your Policy number
• Country and Resort you visited or intended to visit
• Actual or intended travel dates
• Incident date
• Brief circumstances of your claim
• Value of the claim